Account Manager

Your new role:

We are excited to offer a fantastic opportunity for an experienced Account Manager to join our Edinburgh PFI Schools Account.

A key contract in Amey’s portfolio, you will oversee nineteen PFI educational facilities across the Edinburgh City boundary.  In charge of a team of Operation Manager’s and several support services, you will deliver hard and soft services in line with contractual requirements: striving for the best service possible and exceeding our clients’ expectations.   

This is a pivotal role requiring a strong on-site presence across our Edinburgh estate. While there is no fixed base, the successful candidate will be expected to work flexibly across our locations at Craigmount High, Braidburn Special School, Gracemount High, and Drummond High, acting as a visible and approachable leader.

You’ll be directly managing a team of 3 Operations Managers, 1 Area Cleaning Manager, 1 Catering Manager, and 2 Admin Support staff, with indirect responsibility for approximately 220 site-based employees across catering, cleaning, and janitorial services.

While we welcome applicants from a range of backgrounds, experience in PFI and facilities management is highly desirable, along with strong people management skills and a solid understanding of contract delivery and SLAs. A trade background is a bonus, but we prioritise leadership and team development capabilities.

Health & Safety qualifications are advantageous, though training can be provided for the right candidate. A commitment to regular travel to and within Edinburgh is essential.

Your strategic vision and collaborative approach will be the cornerstone of our success, guiding the team towards achieving greatness. Foster a culture of excellence within our organisation, ensuring that every effort contributes to the overall success of our school initiatives. If you are ready for a challenging yet rewarding role, apply now and be part of our journey towards educational excellence!

This position will be on site based.

The standard hours of work are 37.5 Per Week. (shift patterns – 8am-4pm / 8.30am-4.30pm / 9am-5pm)

You will be responsible for:

• Responsible for ensuring H&S standards are achieved across the contract.
• Responsible for ensuring bottom line profitability of the core operational contract, with thorough understanding and application of the P&L.
• Accountable for the core operational service delivery in line with agreed operating procedures with understanding of the organisational capabilities required for success.
• Challenge and influence changes to the status quo to drive forward financial and operational performance efficiencies.
• Drive innovation and lead changes within the core operational contract.

We want to hear from you if you have:

• Experience working on a PFI contract or experience of working to key SLA’s.
• Must have experience in meeting contractual obligations.
• Extensive people management experience is vital.
• Experience of managing contract performance is crucial.
• Experience of managing health and safety
• Able to take and be accountable for decisions within the operational structure
• Able to lead a team and demonstrate key attributes that promote gravitas and credibility reflecting the seniority of the role.

Moreover, it would be advantageous if you possess the capability to comprehend and execute initiatives aimed at fostering change and improvement. Demonstrated experience in understanding, implementing, and scrutinising commercial contracts is highly valued, enhancing your ability to seamlessly integrate into the role. While not imperative, we are committed to furnishing the necessary developmental support to expedite your acclimatization process.

We welcome applications from a diverse range of candidates.

If you have most but not all these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you

Amey is committed to safeguarding and promoting the welfare of children and young people and requires all staff to demonstrate this commitment in every aspect of their work. You will be required to undergo our enhanced PVG check before commencing employment – please let us know upfront on any queries should you have any.

Why join Amey?

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration – Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
• Career Growth: Shine in your career with advancement opportunities to roles like Senior Janitor/Facilities Management.
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.

• Holidays – Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension – Generous pension scheme, with extra contributions from Amey
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts – Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community – Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
• Company Car/Car Allowance

• Bonus

About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***

Inspiring Impact Together

#LI-MT1