Customer Service Apprentice

Customer Service Apprentice – Fixed Term Contract – 18 months

We are looking to recruit a Customer Service Apprentice to join our team based from our office in Welwyn Garden City, AL8 6AE.

About the Role.

As a Customer Service Apprentice, you will train to deliver the highest quality service, working efficiently and safely in line with best practice, whilst achieving excellent customer experience results.

As our Customer Service Apprentice, you will also be completing a Level 3 Customer Service Specialist Apprenticeship through Get Set UK. This is a predominantly online apprenticeship, with regular communication with the training provider.

About You

• A positive, can-do attitude to work.
• Excellent customer service skills
• Able to work as part of a team.
• Capable of using your own initiative
• GCSE Maths and English which is grade 4-9 (C-A*) or Functional Skills Level 2 is essential.

Benefits

• 26 Days Holiday & Bank Hols
• Enhanced Pension Plan
• Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription
• Company Uniform

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Please refer to full job description upon completing your application.