Operations Team Leader

Operations Team Leader

Do you excel at managing operations and leading teams to success? Ready to take on a multi-site challenge and make a real impact? Join us as an Operations Team Leader! 

We are excited to offer a fantastic opportunity for a Operations Leader in Northampton.

This role is based on-site although you will need to hold a UK driving licence to travel to your assigned schools (company car included).

The standard hours of work are 37.5 hours per week, Monday – Friday. You will be required to be on call one week in every 5.

The Northampton Schools account encompasses 43 schools, comprising a mixture of primary and secondary institutions. The successful candidate will lead a team of approximately 50 members, with 8 direct reports. We are seeking a candidate with extensive experience in people management and client relationship management.

What you will do:

• Ensure that all staff are aware of and comply with the Health and Safety Policy.
• Ensure all corporate policies and procedures are implemented and complied with.
• Carry out audits and spot checks to confirm service delivery by both direct employees and sub-contractors is of the required quality.
• Carry out first line management duties with staff including disciplinary and employment processes.
• Ensure that all hazards are identified and that suitable and sufficient risk assessments are completed to reduce or eliminate risk.
• Ensure that KPIs are achieved and that staff are aware of their role in service delivery.
• Responsible for ensuring H&S standards are achieved across the contract.
• Support both local and business zero carbon programmes, working towards zero carbon in a strategic and lean manner as and where it is appropriate.

What you will bring:

• Customer relationship management.
• Clear and sensitive communication style.
• Experience of first line management, especially in a multi-site environment.
• Sound knowledge of service delivery and KPIs.
• Demonstrable experience of budgeting and managing costs.
• Knowledge of Health and Safety legislation and implementation of policies.
• Full UK Driving licence is required.
• Working to agreed standards and preparing for internal and external audits.
• Be able to establish, maintain and develop a positive relationship with clients and school staff at all levels.
• Bring a positive attitude and be able to make effective decisions even when under pressure.
• Can effectively communicate to both clients and colleagues.

We welcome applications from a diverse range of candidates. If you have most but not all these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you.

Why join Amey?

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People Platinum which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Career Growth: Shine in your career with advancement opportunities to roles like Operations Manager.
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension: Generous pension scheme, with extra contributions from Amey.
• Flexible working: We offer a range of flexible working practices, including hybrid, part-time and flexible working patterns. With our network of offices across the UK, we are open to discussing working options that match your needs, with the flexibility to change how you work as your life evolves.
• Flexible benefits: Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community: Two Social Impact Days each year, for volunteering and fundraising opportunities.
• Family friendly policies: For new parents or if you provide care for a dependant.
• Membership of our Affinity Networks: Connect, support and inspire diverse communities within Amey.

About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

To find out more visit our website amey.co.uk/careers.

Application Guidance and Diversity & Inclusion

At Amey, we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible.

Inspiring Impact Together