Operational Controller (Fixed-Term)

We have a fantastic opportunity for a Fixed Term Operational Controller (Highways) to join our Area 10 account in Manchester. This role is based on-site at Newton-le-Willows (WA120DR)

Amey, in partnership with National Highways, provides Maintenance and Response services for over 300 miles of strategic road network in the Northwest, including major motorways like the M6, M56, and M62.

As an Operational Controller, you will play a key role in ensuring the smooth delivery of maintenance and response operations across this vital network. Your expertise will help drive efficiency, safety, and continuous improvement within a dynamic team environment. In this position, you will be central to facilitating essential roadworks and supporting the wider objectives of both Amey and National Highways.

The standard hours of work are 4 on and 4 off, alternating days and nights averaging 40 hours per week, with overtime available.

What you’ll do:

• Manage daily activities of operational gangs.
• Coordinate with supervisors to resolve on-site issues.
• Review suspended/rejected jobs in the Work Management system.
• Ensure quality and accuracy of completed job data (labour, plant, materials, photos)
• Schedule and coordinate emergency works.
• Communicate with clients and internal teams to ensure performance targets are met.
• Maximise resource productivity by reducing waste and operational costs.

Why Join Us?

At Amey, we don’t just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here’s what you can expect when you join our team:

• Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Career Growth: Propel your career with clear, dynamic advancement opportunities to roles
• Training Opportunities: Unlock your potential with comprehensive training tailored to your growth.
• Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
• Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
• Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.
• Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
• Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

What You’ll Bring:

• Experience in Highways Maintenance contracts.
• Strong commercial awareness.
• Detailed operational knowledge.
• Understanding of emergency and winter service operations.
• Supervisory and planning/co-ordination experience.
• Ability to make timely, qualitative decisions.

If you’re ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.

Application Guidance

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.

As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.

If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to Kayla Caruth, our recruiter for this role, at kayla.caruth@amey.co.uk

#CVL

#LI-KC1